Frequently Asked Questions

• What will my first appt be like? 

Your first appointment is where we cover many different areas of your life to review your overall history. We will focus briefly on your presenting problems and I work hard to make you as comfortable as possible. This is up to a 60 minute session.

• How long does therapy last?

Therapy consists of weekly, biweekly or monthly sessions depending on your needs. As you move into recovery you will notice the need for a weekly sessions just isn't there. You and Carrie will work together to come up with a treatment plan, a therapy timeline and session length (30, 45 or 60 mins) that will meet your needs as they change.

• How much does therapy cost?

Depending on your session length, your therapy session will be between $150-$250 for 30-60 min sessions. If you have in-network insurance, you should call your insurance plan's customer service line to determine your coverage. If you choose not to use your insurance, I will provide you private (cash) pay rates upon request.

• What types of insurance and payment do you take?

  • Blue Cross Blue Shield North Dakota

  • Blue Cross Blue Shield PPO plans 

  • Sanford

  • North Dakota Medicaid

  • Self-pay rates (10% off base rates if paid day of session)

  • FSA cards and some HSA cards (check with your customer service)

  • Visa, Mastercard, American Express, Discover

• How does telemedicine work?

A small percentage of clients are curious or resistant to telehealth therapy at first. I've been successfully treating my clients for 4 years through telemedicine and have found it provides a layer of comfort for clients who are anxious about starting therapy. It has proven beneficial for show rates too (blizzards won't keep us apart)! There may be an initial adjustment of talking to your therapist over a device but in the end it's just 2 people working closely together to make your goals and dreams a reality. If telemedicine isn't right for you, that's OK! I have a comfortable, private office space where we can meet face to face.

• What if we don't "mesh?"

Every therapist is not right for every person and that goes for me and you as well!  I offer a free 15 minute telephone meet and greet prior to scheduling your first appt to help us both decide if we might work well together. Email carrie@sernacounseling.net to set up your free phone call. If after your first session(s) you or I don't feel we are a good fit, I will work hard to refer you to another provider who can meet your needs.